Junior Account Manager (MarketSurveyTools)

Please no phone calls or in-person applications.  Spherexx.com® (“Spherexx”) will not accept candidate submission by unsolicited third parties. All unsolicited candidates presented to Spherexx will be considered the property of Spherexx.com and will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission. Spherexx.com is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner. All contact with Spherexx from third parties must be through our Human Resources Department. Any contact made outside of the Spherexx Human Resources Department by a third party will cancel any future business relationships between the third party and Spherexx.

Spherexx is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.


Location(s) Tulsa
Employment Type Permanent
Job Listed 26-Mar-2018
Job Description

Spherexx is searching for an individual to provide excellent customer service as a Junior Account Manager. English Majors are encouraged to apply for this position. Our team is expanding and successful candidates will support our MarketSurveyTools team and our users in a variety of functions as outlined below.

Job Details:

The ideal candidate will have the following traits and skills:

1. Highly organized individual with consistent follow through

2. Excellent written & oral communication expertise -

3. Solid data entry/keyboard skills

4. Computer & internet knowledge & experience is preferred

5. Extreme attention to detail

6.  Ability to memorize protocols and procedures

7.  Exhibit creative problem solving

8.  Be an introvert with a positive attitude

9.  Establish and maintain strong client relationships

10. Ability to work with a wide variety of clients and personalities

11. Outstanding documentation and follow-up capabilities

12.  Ability to understand and manage client expectations

13.  Ability to work closely with all levels of the organization and to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments

14.  Ability to take ownership of assigned tasks
 

The main duties of this position will include:

1. Quality control and auditing

2. Calling clients, verifying information and making updates 

3. Data entry & testing software 3rd party integrations

4. Internet research 

5. Answering calls from existing clients and general customer service

6. Reviewing reports & helping clients understand how to use that data

7. Providing demos & training sessions including managing attendees & reminders

Candidates must type at least 65 words per minute with 90% accuracy, use a 10 key on a computer keyboard successfully plus maintain an attention to detail. 

 All candidates must be authorized to work in the U.S. Starting salary range for this position is $12 per hour.

Find more information about careers at Spherexx by visiting our careers page www.spherexx.com/careers

 




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